Every customer message, in one sorted inbox
Oktomer brings WhatsApp, the live chat on your website and your email into one help desk. Urgent messages go to the top, and your whole team replies from the same place. Prices start at $79 a month. No fee per message.
14-day money-back guarantee
A Tuesday morning at Maison Figuier
A sample shop*. The same inbox on the computer and on the phone.
*Maison Figuier is a made-up shop, and its messages are examples.
One customer, three apps
Claire asks on WhatsApp, follows up by email, then tries the chat on your site. You check all three apps, and her lost order sits under a thank-you note.
WhatsApp, for the whole team
Your customers write to one WhatsApp number. Anyone on your team answers from Oktomer, and everyone sees who is on which conversation.
Not yet: the number already on your phone. For now, we connect a new number for support.
Write a reply on the phone
Live chat on your website
A chat button on your site, in your colours, with our octopus. What visitors write lands in the same list as WhatsApp and email.
Open the chat, send a message, then look at the inbox above
Candles that smell like a Provence garden
Poured by hand in Grasse. Free shipping in France from €60.
€38
€64
€38
€92
Forward your support address once. Emails land in the list, and your replies go out by email under your shop's name. To send from your own address, we add two settings with you on a call.
Urgent on top
Oktomer reads each new message and gives it one of three labels. The list puts the urgent ones first.
Wrong label? Click it in the list to move the conversation
The 5-minute alert
When a Reply today message is still unopened by your team after 5 minutes, you get an email with a link straight to it.
Claire is waiting
My order #4821 still hasn't arrived and I need it for Saturday…Open the conversation
Set up in 20 minutes, guided step by step
We connect everything with you on a short call. You leave with your channels in Oktomer and your first reply sent.
Choose your plan
Pay by card. Your 14 days start today.
Connect on a 20-min call
We set up WhatsApp, your live chat and your email with you, one step at a time.
Reply to a customer
Before we hang up. Your current tool keeps running while you switch.
Prefer to do it yourself?
No problem. We email you a tutorial that guides you through each step, and our chat answers your questions while you set up.
Three plans, one price each
Basic
WhatsApp, live chat and email in one list, sorted by urgency. Your team writes every reply, and the AI never answers your customers.
14-day money-back guarantee
Connect
Everything in Basic, plus the AI agent you already use. It answers the simple questions and drafts the rest for your team to approve.
Thanks. We'll email you the day Connect is live.
Book a callWaitlist: we email you when it's live. Call: you want to know more now.
Managed
Everything in Connect, and we build the agent for you, from your website, your documents and your past conversations.
Thanks. We'll email you the day Managed is live.
Book a callWaitlist: we email you when it's live. Call: you want to know more now.
Your team uses it within 14 days, or you get your money back
Ask for a refund within 14 days of paying and you get the full amount back, no questions asked.
Questions
How much does WhatsApp cost?
Oktomer doesn't charge for WhatsApp. Meta bills its own fees to you directly, on your Meta account. Each month, your first 1,000 replies are free; after that, Meta charges each reply at its rate for your country.
How do I get WhatsApp in Oktomer?
On your setup call, we create a WhatsApp Business number with you, on your own Meta account, and connect it. For now it has to be a new number.
Shopify Inbox is free. Why pay for Oktomer?
If you work alone and only use the chat on your Shopify store, Shopify Inbox is enough. Oktomer is for when several people reply, and WhatsApp and email come in too.
How do I know when an AI replies to my customers?
On Basic, nothing writes to your customers for you: Oktomer only sorts your messages, and your team writes every reply. On Connect, every draft from your agent is marked, and anything sensitive waits for your approval.
I already pay for Crisp or Tidio. Can I switch without a gap?
Yes. Keep it running while we set up Oktomer with you, and stop it once your team replies from Oktomer.
Where is my data?
On servers in Helsinki, Finland, in the EU. Our data processing agreement lists who handles your data and where.
One inbox for every customer message
Prices start at $79 a month. Ask for a refund within 14 days and you get the full amount back.
14-day money-back guarantee